It took me some time to realise that the triangle thing wasn't a quote from the microsoft email.

Can you provide a concrete example of a possible edit? (I'm applying the logic of the article).

Mantel instead of mantle is one that jumped out at me. EDIT:

> “Nadella is a repeat befuddler. His first email to employees, sent just after he assumed the CEO mantel on earlier this year, was filled with bombastic and false platitudes:”

mantel: a beam, stone, or arch serving as a lintel to support the masonry above a fireplace

mantle: a figurative cloak symbolizing preeminence or authority <accepted the mantle of leadership>