Here's an idea, slightly based on Alinea's ticket system:
Charge a relatively low deposit. Say if I make a reservation you charge my credit card with 20$ (or whatever). If I cancel (it does happen) up to three hours (or 6, or 24, or whatever) in advance the charge is reversed and the transaction is at no cost to me.
If I show up the 20$ are fully credited and deducted from the bill.
This would certainly only work for restaurants that can generate the necessary demand. Then again those are also the victims of those DoucheScalpers.
As a patron I really wouldn't mind guaranteeing my reservation with a small, up front payment. Especially when I can cancel within a reasonable time frame, no hassle and get fully refunded.
On a off topic side note: I actually cancel reservations if I don't need them. It seems to me just common courtesy and the right thing to do. It may enable somebody else to use the table and I strongly suspect that it doesn't hurt my karma with the restaurant for next time I want to book a table.
> It's a similar thing for making restaurant reservations. If restaurants start getting hit with a ton of no shows to the point where they're losing money, it doesn't take long to figure out that it's listed and file a cease-and-desist order.
Trying so hard not to rage here. I own a restaurant. Reservationhop guy could have spent literally a few more seconds taking his idea to the logical conclusion that he should work with restaurants - just like EVERY OTHER service involved including the ones in his defensive blog post. Nope. It's like all he saw was "oh, something like ticket scalpers for concerts!" and ended there.
Not sure why they jumped to the stupidest option possible instead of taking a look at seriously starting something in the big, generic, terribly done to date foodservice needs area (everything from reservations to POS systems) or becoming the Airbnb of privately owned parking spaces. You'd think they'd see the nonviability of their ideas sooner.