Re:Google Domains
by toomuchtodo on Tuesday June 24, 2014 @05:30PM
(#7940796)
How many people use AWS without paying for support?
https://aws.amazon.com/premiumsupport/pricing/
Because you don't get any support whatsoever past forums without paying for it directly.
There are plenty I can get Live Chat and/or 15min email responses out of. That is all I really require to do business with an infrastructure provider.
SaaS, I'd be fine with business hour support. SaaS failures don't directly cost me money and/or reputation.