News for hackers. Stuff that matters.
Re:Make Frontpage of Slashdot, Reddit, Hacker News == Google... by dhimes on Friday August 28, 2009 @12:58PM (#791736)
it turns something that people shouldn't have to do (contact Google for support) into a source of revenue

That's why the model stipulates that [the money] is refundable in the case where there's a genuine grievance

Re:Make Frontpage of Slashdot, Reddit, Hacker News == Google... by blinks on Saturday August 29, 2009 @06:09AM (#793030)
Define genuine grievance?