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A comment on Make Frontpage of Slashdot, Reddit, Hacker News == Google Disables AdSense. Parent comment

Re:Make Frontpage of Slashdot, Reddit, Hacker News == Google... by gdp on Friday August 28, 2009 @11:57AM (#791610)
As has been pointed out here before, Google are essentially a customer in this situation, therefore they are under no real obligation to keep buying ad impressions from you, so I'm not sure 'lost revenue' liability would be particularly fair or enforceable.

But I agree that reimbursement for the cost of a call that results from their inability to deal with your problem through any other channels would be appropriate.

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Re:Make Frontpage of Slashdot, Reddit, Hacker News == Google... by dhimes on Friday August 28, 2009 @12:04PM (#791621)
In the Adsense cases, the argument can be made (not sure I fully agree, but I don't use Adsense so I can't really speak specifically about it, but customers can be held accountable for interfering with business operations). In the Adwords cases (patio1, e.g.), Google is the vendor.
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