News for hackers. Stuff that matters.

A comment on Make Frontpage of Slashdot, Reddit, Hacker News == Google Disables AdSense. Parent comment

Re:Make Frontpage of Slashdot, Reddit, Hacker News == Google... by jemka on Friday August 28, 2009 @03:37AM (#790956)
So "technically" allowing a number of days to go by without response, not providing a method to escalate an issue, or not providing a method for users to get any straight forward answers about a particular situation that Google initiated is, as you said, correct?
[ Parent | on HN ]
Re:Make Frontpage of Slashdot, Reddit, Hacker News == Google... by jasonkester on Friday August 28, 2009 @05:18AM (#791068)
Hmm... You seem to have ignored the first half of the sentence your responded to. The part that says "Google is really bad at customer service".

So no, to repeat: It was poorly communicated, but it's good for business, both for them and for their advertisers.

[ Parent | on HN ]