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Re:Ted Kennedy has died by idlewords on Wednesday August 26, 2009 @03:50AM (#786779)
I think this idea that we can punish ineffectiveness in the private sector is pleasant to think about, but doesn't reflect our actual experience.

Think of all the ineffective or downright hateful businesses you give your money to because there is no practical alternative: cable and internet providers, health insurers, banks, credit cards, ticketmaster, airlines, big box stores, domain registrars...

Re:Ted Kennedy has died by lionhearted on Wednesday August 26, 2009 @04:51AM (#786853)
I find it strange that this comment is getting upvoted. For instance, you can fly to literally the other side of the world in one day for less than two week's pay at even a poorly paying job. Not that long ago, it took a few days to go from Boston to New York on horseback.

Credit cards facilitated online shopping and the internet as we know it. As someone whose taken credit cards, I hate giving up the 2.x%, but it's well worth it. Many businesses wouldn't be possible without credit cards. They're massively convenient. And AMEX totally washes the consumer's hands of fraud and damaged goods.

Business does well. Even the above cross-section of "downright hateful companies" are still pretty good businesses. And the scummiest ones are scummy because they're in bed with government. Cable/internet local monopolies, health insurers with the tax code, and banks with the... well, that's a long discussion and you've probably heard some of it.

Government branches can't go out of business. When they do poorly, they always say it's because they don't have enough money, and they get more. Business has a natural check on it - people have to like it enough to use it. You could skip airlines and take a boat or train or horse, you could use only cash and keep it in your mattress, you could use other alternatives. You don't, because those companies aren't perfect, but they do a pretty good job. I wish I could just "not use" the IRS, I wish I could just "not use" TSA, I wish I could just "pass" on going to the DMV and giving them money for a sticker or laminated piece of plastic.

No private sector company that isn't in bed with the government or run by powerful violent criminals is as nasty as the DMV, IRS, or TSA to its customers. And they don't go out of business.

Re:Ted Kennedy has died by rms on Wednesday August 26, 2009 @05:11AM (#786878)
I have experienced shockingly mean service in the quasi-private sector. Like idlewords said, it was something where I didn't have a choice.

At the University of Pittsburgh, Sodexho is the exclusive provider of on-campus food. The food and service have since gotten better, but my freshman year, Sodexho had a policy of hiring many ex-convicts for their food service positions. I ate at the sub place on campus a lot because it was close to my dorm and decent enough. The full-time workers there were two men 70+ in age, though maybe the hard living had aged them beyond their years. They had faded ink tattoos visible on their arms and had clearly recently been released from prison after near-lifetime sentences.

I cannot express how much these men hated their jobs. They hated their customers. Every time I ate there and made the mistake of looking them in the eye, I could tell that they wished death upon me and everyone that ever ate a sub made by their hands.

Since then, I have eaten in the private sector, and while every worker is not happy, they are usually at worst indifferent. Never has an employee wished death upon me with malice and hatred like those two sub shop workers.

Re:Ted Kennedy has died by hughprime on Wednesday August 26, 2009 @10:25AM (#787206)
Sodexho seems to have an exclusive contract to provide lousy, overpriced food at just about every US university I've been to. I've never understood how they keep getting these contracts. But this is, of course, the problem with the quasi-private sector... they don't have to please their customers, they just have to please the university administration once every N years so they get an exclusive monopoly on every outlet within walking distance.