Whatever.
To think about the problem differently- occasionally you will come to certain places and see two Starbucks sitting across the street from each other. If you ever wondered why that is, the reason is that in certain locations, demand is so high at peak times that the lines will get so long that large numbers of customers will actually not buy coffee because they aren't willing to wait. Rather than raise prices during these times, Starbucks figured out that it was profitable to open a second adjacent location to service this demand overflow.
I don't mean to sound condescending, but there are two sides to this coin and I think that looking at it from only the customer side is a mistake. The restaurant is losing out on potential profits that the customers are capturing. Traders would simply be capturing the surplus that the restaurant can't or won't. It isn't necessarily being greedy, it's just being smart.
There are legitimate reasons for secondary markets, especially given that the tickets are available for resale by the producer, but we won't go into this now.
You should know that I had the same questions about arbitrage as you, and walked away from millions of dollars as a result. (https://news.ycombinator.com/item?id=6736330). I gave up everything, lived in a car for three months, and still have absolutely no idea if I'll ever be able to make that back or how I'll provide for my family long-term.
That is why you don't make an argument personal on the Internet (and specifically HackerNews). Because you know absolutely nothing about the person you're calling out.