on the other hand, you have a lot more hit and miss with the small to medium business market, they're more likely to not pay at all or simply drop an entire project on a whim without having to have a reason that they can peddle to the committee in charge of the project, at the same time they're only a step removed from the general public attitude of "My cousin could make it for 800$, what can you add to the equation?" and tend to be far more budget sensitive than their larger counterparts.

That said, the article does make some good points.