Excellent! Very succinct summary of my typical thought processes when helping others. Wide adoption of this chart may decimate many IT departments....

Although it may need an extra point right at the "START" - if no "start" then check power supply - solution to a "computer problem" I had to fix this morning!

I wonder if this somewhat captures a hacker's thought process, and if this is significantly different to "Not Computer People"

Pretty accurate. It just misses the part where I read the manual (if it's available).

This is something I would like to show to any one who thinks they are "not a computer guy".