Ask HN: Facebook blocked us and there's nothing we can do?

Re:Ask HN: Facebook blocked us and there's nothing we can do? by hervert on Tuesday May 27, 2014 @06:33PM (#7807315)

I am the engineer at Facebook responsible for this mistake - my apologies, and I've already fixed it. The domain was blocked due to a false positive on one of our automated classifiers used to fight spam. While we strive to have 0 false positives, some do happen. We are investigating how this happened in the first place and will be adjusting the classifier accordingly.

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Re:Ask HN: Facebook blocked us and there's nothing we can do? by ende42 on Wednesday May 28, 2014 @11:01AM (#7810305)

Thank you for your honest response. Mistakes happen all the time.

The thing that concerned us most is that as a user of Facebook we had the impression that all efforts of reporting the issue where unheard. There was literally no feedback what so ever. I totally get that Facebook can't respond individually to error reports, it's just got too many users for that. None the less we felt really helpless in that situation.

I would never have imagined anyone of Facebook would ever answer this HN post. So again: Kudos for this statement and thanks for resolving this issue.

Niko.

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Re:Ask HN: Facebook blocked us and there's nothing we can do? by coverband on Wednesday May 28, 2014 @01:58AM (#7808598)

Thank you for doing the right thing and having the courage to own up to your mistake.

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Re:Ask HN: Facebook blocked us and there's nothing we can do? by msaleh123 on Wednesday June 04, 2014 @12:16PM (#7846438)

I registered My domain "www.3rbpro.com" at 31/5/2014 and set up WP blog on it, For some reason my domain was banned from Facebook. So when I try to post a link from my domain in Facebook I get this notice: https://www.dropbox.com/s/y2bnlaaqm4ieiua/Screenshot%202014-...

I've tried contacting Facebook via the form but they don't answer me. Is there any way of knowing what caused this and is there a way to fix this because it's crucial to my business.

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Re:Ask HN: Facebook blocked us and there's nothing we can do? by macius on Sunday June 01, 2014 @04:00PM (#7830413)

Hi, can you fix my page? https://www.facebook.com/OricrewOfficial All my fans get this error when they try to share my content.

"A Link in Your Post Might Be Unsafe It looks like your post contains a link that might be unsafe:

http://facebook.com/__id__/776193565769703

Please remove this link from your post or enter the security code below if you’re sure you want to include it."

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