This reminds me of that YC funded recruiting company (forgot the name--help!) that closed up shop and had their postmortem featured on HN recently. The conclusion was that HR departments aren't a profit center, so there's no motivation to innovate.

Maybe there should be a RFS for a better way to measure HR performance; that way, at least the pointy-haired bosses could be yelled at by their pointy-haired bosses when they score below industry average, or worse than last year.