However, the need is glaring and I refuse to believe there is no incentive for people to find a better solution. Happy to listen to a counter argument though.
Most of their residents have the very latest devices, are at least as tech-savvy as your average Western consumer, and have disposable income. We conducted hundreds of different experiments, and most of them led to the same conclusion: pain by itself is not enough. These are people that have suffered from the issue extensively (including myself for many years), yet are unwilling to engage in a significant behavioral change. Investors feel exactly the same way, and I am talking about the very best with partners who were raised in some of these countries.
I am not saying that we tried everything, but I think we were extremely exhaustive, often employing city-specific growth/incentive tactics akin to those used by many successful companies in these regions.
It's a super simple problem to solve. There are hundreds of solutions out there. The people, thus far, have wanted none. I think I know why, and I am keen to share our findings, ultimately, though, there really is no better way to convince yourself than to find out directly, by getting your hands dirty.
I am pessimistic but excited as a technologist and entrepreneur. Maybe there's something us and many others have missed that the team here will see. Myself, I would definitely look more in the direction of services like M-Pesa and Facebook than e-commerce or government. That's my two cents.
While there are a few dozen products in the space (the pretty, the hacky, the I'm-hopeless-let-me-cease-and-desist-you-on-no-grounds-whatsoever), none so far has managed to create enough of an incentive for consumers to switch. This is absolutely key to any success in the "personal addressing" market, I really cannot stress this enough.
We decided to switch gears months ago.
We created beautiful, easy to use tools for "addies" to be shared just about anywhere, and spent many months in back and forth with government, e-commerce and logistics companies. We knew our assumptions had to be right. Hell, we even built our own maps and collected on-the-ground data that nobody else had, to further enrich these addies with human-readable descriptions in different languages (and built an API around this). All of our efforts, however, did not make enough of an incentive for consumers to adopt our product, even with extreme geofocus and localization.
I am excited to see how things go for OkHi.
Ultimately, though, I think this problem is best solved by someone like Facebook. Why they haven't done so yet is beyond me.