Re:Level3 is without peer, now what to do?
by unexpected on Tuesday May 20, 2014 @03:41PM
(#7774723)
A lot of this is not true. I live in Texas, and electricity is not a disaster. You can choose from a variety of rates and providers (you can visit powertochoose.org to see the site), but the local electric utility provider (the company that used to have the monopoly) is the guy you call when electricity goes out.
In the D/FW area, that's Oncor (and is for most of Texas).
Re:Level3 is without peer, now what to do?
by nostrademons on Tuesday May 20, 2014 @03:46PM
(#7774759)
Interesting. I'm reporting on my sister's complaints, for providers in the Houston area.
Edit: Hmm, interesting. Perhaps they just picked an unlucky initial provider and then got gobbled up successively.
I'm in the Houston area and haven't had these issues.
- You get small new companies popping up all the time and dying through mergers and acquisitions: to some extent this can be mitigated through your choice of provider. I haven't gone through one merger/acquisition, and I've used 3-5 different providers in ~10 years.
- If there's a problem theres's nobody to call and nobody whose responsibility is fixing it: I don't remember how it was at my apartments, but since I've moved into my house, I call Centerpoint to fix all power problems, regardless of whose service I'm actually using.
Local utility companies and cable companies typically have terrible reputations across the board. I'd rather have competition and bad customer service/experience than no competition and bad customer service/experience.
(Come to think of it, before the wave of banking consolidation in the mid-2000s, this also described the banking situation in New England. My college bank account went from Bank of the West to BankNorth to TD BankNorth in the time it took me to graduate, and my credit card went from BankNorth to TD BankNorth to FIA Card Services to Bank of America in the 3 years I stayed in Massachusetts after graduation.)
IMHO the root problem is that consumers have no leverage because there are millions of them and none own any of the means of production, and so I'm more bullish on new technologies like mesh networking as a way of solving the problem.