Could an analogy be drawn to other issues where consumers have no hope of understanding all the issues and influencing the market, like medicine and automotive safety? There are decisions consumers aren't expected to make because of the enormous hidden complexity combined with powerful entrenched interests. Why, then, do some use consumer apathy as a sign that it's okay to force DRM onto everybody for the sake of a relatively small industry, or to charge extra to turn off intrusive deep packet inspection (AT&T)?