Google is incredibly bone-headed and if there's something wrong with your account, there is generally no way to fix it.
More than ten years ago, I signed up for Adsense - it didn't work. Despite using my Google account for a ton of stuff, I kept getting obscure error messages. When they changed the interface about 3 years ago, I tried again. This time, the UI sent me into a Kafkaesque endless loop. A few months ago I tried again, this time I was put into review and haven't heard from them since. I'm certain there is some horrible, deadly flag somewhere deep in the metadata Google keeps of me, but I have no way of finding out why or what to do about it.
The frustration Google casually inflicts upon its users is infuriating, and I'm not only talking about this account stupidity.
I cannot even start to describe the hate I had for G+ from that moment on. It only got worse when a friend of mine used an absolute fake name to register an account without any problems. What an UI experience. And if they didn't have insisted on "real names" it wouldn't have happened.