Sirius: A distributed system library from Comcast

Re:Sirius: A distributed system library from Comcast by ars on Wednesday April 23, 2014 @04:51PM (#7636799)

You are cynical.

People complain about comcast because they are the only choice - when you don't get a choice you hate what you get.

Their actual service is perfectly fine. I'm sure you can dig up some bad stories, but think about it from a percentage point of view: Comcast is huge, there are bound to be some problems, but as a percentage of total customer the number of problems is perfectly normal.

PS. No connection with Comcast, I have a sore spot about herd mentality. People just believe things without checking for themself (or based on anecdotes).

Said a different way:

If you have tons of choices you will highly review your choice as a form of choice validation. If you have only 1 or few choices you will only review the company if there are problems.

The result of that is poor reviews without actual poor service.

[ Parent | on HN ]

Re:Sirius: A distributed system library from Comcast by opendais on Wednesday April 23, 2014 @05:04PM (#7636896)

I refuse to use Comcast due to my experience with them which is anecdotal. But fair enough to call me cynical. :)

So, ummm, maybe you should ask if I've used them before going on a rant?

[ Parent | on HN ]

Re:Sirius: A distributed system library from Comcast by ars on Wednesday April 23, 2014 @08:33PM (#7637869)

It wasn't really directed at you (except maybe the cynical part).

[ Parent | on HN ]

Re:Sirius: A distributed system library from Comcast by opendais on Wednesday April 23, 2014 @09:32PM (#7638036)

Fair enough. :)

I just assumed it was because it was in reply to my comment. My mistake.

[ Parent | on HN ]

Re:Sirius: A distributed system library from Comcast by ars on Wednesday April 23, 2014 @10:03PM (#7638127)

I wrote "people" to try to make it more general. Your comment was just a jumping off point for it.

[ Parent | on HN ]