Re:Ask YC: Profit: $25/user. Customers: satisfied. Competito...
by tkiley on Sunday November 04, 2007 @03:54PM
(#76091)
You're right -- the ER staff love the service, because patients are in a noticably better mood when they haven't been cooling their heels in the waiting room for 3 hours.
The hospital's web site has a link to us on its front page, but this hospital hasn't invested much in developing their web presence. I'd like our next partner hospital to be one that has a stronger, more high-visibility web site.
If we could get on the first page of google for "<metro> hospitals" or "<metro> emergency room" that would be huge, I'd think. (But again, it's a local service, so getting link-fu is difficult right now)
Re:Ask YC: Profit: $25/user. Customers: satisfied. Competito...
by nostrademons on Sunday November 04, 2007 @04:28PM
(#76109)
Flyers & posters. Have the triage staff hand out a flyer along with the visit forms. It's the kind of thing that people will take note of and use later, and they may even tell their friends.
I'd try two things to raise awareness. One is a local news story, as mentioned elsewhere on this thread. The other is to work with the emergency room staff at the offering hospital - I'd imagine they appreciate something like this too, since it means fewer frustrated patients when they finally do see them. Have flyers available for emergency room visitors - they'll be frustrated from the long wait time, which is the perfect time to offer them a solution. Put up posters around the waiting room. Try and get on the offering hospital's website.