Re:Rate my startup: PagerDuty.com
by pradeepgatram on Thursday August 13, 2009 @07:22AM
(#760500)
Geographical expansion to India
- Lots of tech support happens from India. You are too expensive for this market. I would find it hard to sell your service as an addon to my app.
- Telecom is quite cheap out here. Figure out some alliances to bring down the cost (e.g. local SMS gateway, most of them use http api, but there are some SMTP based ones too).
- Additional SMS @ $0.15 translates to ~INR 7. SMS in my mobile phone plan would cost me ~10 times less. Not a correct comparison, but thats the language buyers use (enterprise buyers use it a lot) :)
- Lots of tech support happens from India. You are too expensive for this market. I would find it hard to sell your service as an addon to my app.
- Telecom is quite cheap out here. Figure out some alliances to bring down the cost (e.g. local SMS gateway, most of them use http api, but there are some SMTP based ones too).
- Additional SMS @ $0.15 translates to ~INR 7. SMS in my mobile phone plan would cost me ~10 times less. Not a correct comparison, but thats the language buyers use (enterprise buyers use it a lot) :)