Unsurprisingly, I agree with the conclusion, that services which happen to be delivered over networks actually have little place doing much branding at all, and users should be in a position to take more control of the look and feel. CSS etc. simply isn't enough, and simultaneously isn't accessible enough to normal people.
As it stands the incentives for design innovation are getting wiped out by a need to not offend anyone.
Unsurprisingly, I agree with the conclusion, that services which happen to be delivered over networks actually have little place doing much branding at all, and users should be in a position to take more control of the look and feel. CSS etc. simply isn't enough, and simultaneously isn't accessible enough to normal people.
As it stands the incentives for design innovation are getting wiped out by a need to not offend anyone.