Digital Ocean needs to start showing outages on their status page

Re:Digital Ocean needs to start showing outages on their sta... by JohnTHaller on Sunday April 06, 2014 @07:52PM (#7543796)

Digital Ocean is absolutely not meant for critical infrastructure, nor is it meant for running a production mail server (there's a good chance the IP has already been flagged somewhere for spam in any shared cloud server IP space). You're paying for a low-budget VPS with no phone support. Yes, they have a 99.9% SLA, but the penalty to them if they exceed that is minimal.

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Re:Digital Ocean needs to start showing outages on their sta... by nknighthb on Monday April 07, 2014 @01:56AM (#7544858)

The right way to defend a company is not by contradicting their own marketing.

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Re:Digital Ocean needs to start showing outages on their sta... by yeukhon on Monday April 07, 2014 @03:03AM (#7545020)

Whether this is for critical infrastructure or not, the provider should tell the customer the problem automatically via the dashboard.

It should take some engineering work, but not whole lot.

How is that demand too much? Should we discard that demand because DO is a low-budget VPS? If you truly value your customer, you would take that suggestion seriously. I don't have millions to employ someone to manage an AWS farm for me. Instead of me asking DO why my nodes are down every time that happens, I want DO to tell me once that happen. It's a simple customer demand.

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Re:Digital Ocean needs to start showing outages on their sta... by zapt02 on Monday April 07, 2014 @06:00AM (#7545566)

As others have pointed out, that 5$ box might actually be a 20$ or 40$ box, so I disagree with your notion of not putting critical infrastructure on DO.

That being said, their penalties are ridiculous. I got a 10$ "SLA Credit" for 2 days of downtime. So I agree their SLA is useless.

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