> It's always nice to see UI/UX people respond to user input and admit when they are wrong, rather than berate their users for not understanding the product. This sort of humbleness seems to be becoming increasingly rare.

You must be kidding. In a big company like Microsoft I would have hoped they listen to user feedback BEFORE they release stuff, not just after. This is really the wrong way to design UI - they were clearly not humble in the first place when they pushed for the removal of the start button, but they still went on with it.