Knowledge management in big institutions. -> Being aware there's a missing piece of the puzzle. -> Being aware of who has pieces of this puzzle. -> Being able to tell this piece belongs with a different puzzle. -> For each puzzle. how many (and which) pieces no longer fit in the whole picture (because puzzles evolve over time). -> For each piece, find out the name of the guy who has it. -> Bob's turned his 2 week notice... which puzzles are likely to suffer one year from now because of the pieces (or meta pieces) he's taking with him.