It's not just about the refunds. The real issue is that they deny developers apps and give them no more than an up or down vote. And when you try and talk to somebody, they don't even give you the courtesy of a real conversation. Apple is nothing without its legions of fans. Those fans start with a kernel of developers and tech enthusiasts. You think my mom would have bought an iPhone if her geeky son didn't harass her for months that it's the only phone worth having? You think my sister-in-law wouldn't have bought a Mac if I hadn't convinced her that it isn't this scary OS that's so different from Windows?

I understand Apple has business contracts. I understand they are out to make money. All we're asking is that they stop being such profound douchebags in the process. All we're asking is that they stop shitting on the very people who helped build their success. All we're asking is they stop FREAKING people out with their man-behind-the-curtain/NDA-siging/cyborg-talking dev program.