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Re:Software Startups Get JetBrains Tools at 50% Off by gdulli on Wednesday February 19, 2014 @10:11AM (#7263964)
Be sure you're aware of the upgrade policy before buying a license. I used to be a PyCharm customer until I learned how the policy works. Last year the product was broken for me for about 6 months, and at the time the bug was fixed, my renewal would have been retroactive and cover a period of several months when I couldn't use the product. That wasn't acceptable, nor was paying the non-renewal price, since I'd have been otherwise willing to renew, so I stopped using the product.
Re:Software Startups Get JetBrains Tools at 50% Off by rdemmer on Wednesday February 19, 2014 @10:18AM (#7264006)
gdulli, Can't comment on what has happened up until this point, but if you are interested in having me dig into this to see what can be done email me at robert[dot]demmer[at]jetbrains[dot]com. Doesn't sound like our standard procedure.
Re:Software Startups Get JetBrains Tools at 50% Off by gdulli on Wednesday February 19, 2014 @10:45AM (#7264134)
It seems like it's the normal policy based on this page, or did I misinterpret it? http://www.jetbrains.com/pycharm/buy/buy.jsp#renew

"Regardless of the actual upgrade subscription renewal date, your new upgrade subscription term will always start on the date following your previous upgrade subscription expiration date."

Re:Software Startups Get JetBrains Tools at 50% Off by jasallen on Wednesday February 19, 2014 @10:57AM (#7264185)
Sounds to me like they are making the point that you won't be "double subscribed" if you renew early -- no overlapping terms. In other words, a good thing. Did you actually talk to anyone who told you you'd be out-of-luck, or just interpreted it from that page?
Re:Software Startups Get JetBrains Tools at 50% Off by lost_name on Wednesday February 19, 2014 @11:06AM (#7264240)
On the other hand, I believe the product will not deactivate. So, if Version 2 is released on the last day of your subscription and you upgrade and let your subscription lapse, and version 3 is released 8 months later and you renew then, you sort of got a pass on the "down time" whereas active subscriptions would not.
Re:Software Startups Get JetBrains Tools at 50% Off by rdemmer on Wednesday February 19, 2014 @10:59AM (#7264193)
You did not misinterpret the page, but it seems that you encountered an out of the ordinary situation. Again, I would be happy to look into this if you sent me your details.
Re:Software Startups Get JetBrains Tools at 50% Off by xtracto on Friday February 21, 2014 @11:44AM (#7277775)
Can you tell me how long does it usually take JetBrains to review a "Startup Discount Plan" application?

We applied about 10 days ago and haven't heard anything (positive or negative) about us...

I wasn't very hopefull given that our startup is in Mexico and the only thing we have to show that it is less than 3 years old is the incorporation papers in Spanish.

JetBrains makes realy good software but the prices are really expensive for companies in developping countries.

Re:Software Startups Get JetBrains Tools at 50% Off by xtracto on Friday February 21, 2014 @06:35PM (#7280193)
Just want to give an update on this. It seems that our application was somehow missed. But after we called JetBrains and re-sent the application and got our license.

Thanks a lot guys :)