Today is The Day We Fight Back

Re:Today is The Day We Fight Back by iandanforth on Tuesday February 11, 2014 @11:33AM (#7218411)

First off I love the "we'll call you and do all the work" implementation. Really lowers the barriers to entry.

Second there are two tricky bits of the workflow that didn't quite work for me.

1. Feinstein doesn't have a mailbox, and if you wait on hold for more than 2 minutes the line hangs up.

There was no mechanism to have tdwfb "try again later." So now the burden is on me again. (tiny violin)

2. I was connected to two congresspeeps.

Only one is valid, but zip is ambiguous. I suggest that if someone spends time talking to the first rep, then the second shouldn't even be mentioned.

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Re:Today is The Day We Fight Back by beaugunderson on Tuesday February 11, 2014 @12:55PM (#7219019)

Re: 1., we've just raised the time limit for calls to 20 minutes. Thanks for using the tool!

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Re:Today is The Day We Fight Back by iandanforth on Tuesday February 11, 2014 @05:23PM (#7220927)

I'm sorry 1 was ambiguous. Feinstein's office hangs up and asks you to call back. The higher limit on your side is good though!

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