The only thing that could be better is if you gave them a window of time in which you will randomly show up at the facility to unlock the office or whatever and give them access. Say, between 8am and 11am. "No I'm not sure when I'll be there exactly. I have several appointments that morning. Is that an issue?"
So I ask the tech to give me his suggestion in writing, and he refused, and gave me a different reason every time I ask for a printed copy of his suggestion. When after all that denial I mention the last paragraph in the contract, hid answer was:
- I'm sorry I cannot help you, but I don't think you will cancel the service because we provide the fastest access and that is what you care about
- I was voting against you during Church Council! I don't want you here, I was happy with ATT because they don't force their policies against their customers
- Sir, I don't know why they would do that. Do you want me to send our hot spot and your FREE wireless router?
- No, cancel the order of those, and I'll bring this to the Chairman. They will decide if they want to take your liability.
After that, someone donated a wifi router (wasn't me)
Sounds like a feature.
We end up putting our own wireless router. Speed is ok, but I didn't like that comcast pushed her policies to the clients disregarding the client policy. It felt like a bully.