I think the original poster is interested in your service, but wants to be confident he can trust it.

"millions a day" builds confidence but "mostly under control" puts it right back here we started. Maybe a little bit more detail would put him (and others) at ease?

The reason I said "mostly" is because it's naive for anyone to think they have things perfectly under control. No scaling problem is always solved, there's always things that show up. We have it largely under control and are very capable of handling it.

A good way to end people's fears of your scalability would be to introduce an individually licensed instance of your service and inviting the client to keep things under their own control (if not in their intranet, then on a dedicated host under their control.)

Won't this involve handling over the code itself? I am toying with this idea for my startup but the fear of code getting leaked has prevented me from fully embracing it.

Depends on what their code is written. I handed out a lisp binary and an image dump; I update it once every 2 weeks and I send them a single .core file as an attachment.

If you insist on exact version compatibility, I am sure you can dump images from most mainstream dynamic languages or ship intermediate "compiled" object code.

There is also the option of getting them a standlone host and billing them extra for its monthly costs. Failing that, there is always the law.

Most companies just want to improve their business processes and use tools to make them more profitable in their line of work; just think of how much software you use, and see how many of your vendors do you feel like competing with. If anything; quicker money is made from asking the vendor for a reseller license and agree on a partnership and sales commission.

1. You say you have people sending you millions a day?

2. You charge $0.15 per 1,000 data points?

So you are making $100+ a day from these people?

yeah these guys are rich. I need to get them to fund my poor company!