You mean when you come to the hotel you booked months in advance and they say there's no room for you and then when you finally get one you have the bathroom leaking and the curtains falling down - and then you complain about it, it must be the hidden agenda to discredit?

The guys there at Sochi obviously screwed up the hospitality part. If they didn't screw up the games part, as soon as the games open, the tone would change. If they screwed up that too, the tone would stay.