Re:The Chipotle Emphasis on "Throughput" Is A Recipe for Con...
by colanderman on Sunday February 02, 2014 @10:25PM
(#7168633)
Chipotle seems to have done a good job of training me as a customer to know exactly what I need to say at each section of the line
Hear. "Hi, welcome to Chipotle, what can I get for you?" → "Wheat tortilla. pause Brown rice." As an engineer I don't mind (I know exactly how their queue works and when to say what) but the interaction that takes place is not normal.
Hear. "Hi, welcome to Chipotle, what can I get for you?" → "Wheat tortilla. pause Brown rice." As an engineer I don't mind (I know exactly how their queue works and when to say what) but the interaction that takes place is not normal.