Misrepresentation of Fuel Surcharges in Airline Price Advertising

Re:Misrepresentation of Fuel Surcharges in Airline Price Adv... by martingordon on Sunday February 02, 2014 @07:27PM (#7168228)

I first came across this when I tried to redeem some of my 100k miles I accumulated on British Airways from business travel (at the time AA/BA didn't give AAdvantage miles for transatlantic flights on BA).

Almost any time I try to book an award ticket, I'm hit with, for example, an $800 ticket that "costs" $250 with $550 in fuel surcharges. This results in award tickets that cost 50,000 miles + $550. Definitely not worth it and not what I was expecting when I signed up.

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Re:Misrepresentation of Fuel Surcharges in Airline Price Adv... by bedelman on Sunday February 02, 2014 @10:38PM (#7168685)

You should consider filing a formal comment with DOT about your experience, and especially your surprise at the unexpected charges. This is straightforward using the Comment Now button on http://www.regulations.gov/#!documentDetail;D=DOT-OST-2013-0... . DOT is currently evaluating my complaint against BA on this subject.

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Re:Misrepresentation of Fuel Surcharges in Airline Price Adv... by saryant on Sunday February 02, 2014 @08:02PM (#7168307)

With BA Avios, avoid redeeming on AA or BA. Fortunately, redemptions on Cathay Pacific and a few other partners still don't involve fuel surcharges.

Baring the recent devaluation, this was one of my favorite aspects of United's mileage program—no fuel surcharges on any partner. I'm flying to Berlin in June on Lufthansa first class and the only fees were government taxes.

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