No kidding. Some say the odds are known, so you're not being ripped off, but that's not always the case. Beyond that, there is a science behind separating you from your money: free drinks, no clocks, no windows, ugly carpet and ceilings to keep you focused on the games, slot machine sounds, and likely a bunch of other stuff that we don't even know.

I'd say undertaking such a massive clandestine effort to liberate you from your cash is pretty customer-hostile.