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Re:Payments Startup Stripe (YC S10) Joins the Billion Dollar... by Negitivefrags on Wednesday January 22, 2014 @09:14PM (#7106665)
Seeing this comment makes me realise how much of a crazy technical risk I made choosing to use Stripe when I did.

My company started charging for things in April 2012, but I made the decision to use Stripe months before that, something like January 2012. Only 4 months after you launched!

We only did 1500 transactions on our launch day, yet at the time it was enough to break your service for a little while due to load. Your customer service at the time was really great and you refunded all the transaction fees for our launch day and gave us a list of all the customers who had tried and failed to make transactions so we could contact them.

I don't think I realised at the time how small you guys were. We are lucky that you guys didn't fail, and I doubt that the me of today would have relied on such a young company. Certainly we could have moved to a different payment processor, but losing all the saved card data would have sucked a lot.

So great work on that!

Re:Payments Startup Stripe (YC S10) Joins the Billion Dollar... by pc on Wednesday January 22, 2014 @09:55PM (#7106790)
Thanks for taking the risk :-).
Re:Payments Startup Stripe (YC S10) Joins the Billion Dollar... by nwenzel on Wednesday January 22, 2014 @11:04PM (#7106939)
Large companies tend to have arbitrary size requirements for potential vendors before allowing them to become an approved vendor. But I think companies should consciously choose startups as vendors for precisely that reason. Startups care more about figuring out what it takes to make customers happy.
Re:Payments Startup Stripe (YC S10) Joins the Billion Dollar... by yesimahuman on Thursday January 23, 2014 @10:24AM (#7108693)
Yep, same here. Had our first customers in February 2012 on Stripe. Glad it worked out, but we always knew it would :)