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Re:Payments Startup Stripe (YC S10) Joins the Billion Dollar... by abuehrle on Wednesday January 22, 2014 @09:14PM (#7106664)
(I'm not associated with Stripe)

Can you please give at least one example or suggestion?

Re:Payments Startup Stripe (YC S10) Joins the Billion Dollar... by diziet on Wednesday January 22, 2014 @09:29PM (#7106714)
Sure, glad to give feedback, though this would make sense if you're familiar with using stripe. Our team is of course not one of Stripe's larger users, though we do use them enough to fall under one of the volume discounts. Here's a few things that I can think of from the top of my head:

When selecting a user to change the plan, the modal takes about 3-4 seconds to populate the new plan dropdown. The new plan dropdown is like 200px wide, which makes managing multiple plans pretty cumbersome.

The main dashboard view only has Gross Volume, with no way to switch to other views (ie, no way to take into account refunds)

Event view is pretty cumbersome for managing things, as it shows only 20 events at a time. Also, event filters apply to all of customer payments, not one ( so going to filters resets whatever customer you were looking at )

Logs are labeled with non human readable things like "200 DELETE /v1/customers/cus_2fdyjF3lV1FYyc/subscription"

There's no dedicated "Name" field for customer details though there is a name field that lives under card details.

Re:Payments Startup Stripe (YC S10) Joins the Billion Dollar... by naz on Thursday January 23, 2014 @02:34AM (#7107306)
> Event view is pretty cumbersome for managing things, as it shows only 20 events at a time.

Here's a secret URL for you: https://manage.stripe.com/events?count=100 :)

Re:Payments Startup Stripe (YC S10) Joins the Billion Dollar... by icelancer on Thursday January 23, 2014 @03:57AM (#7107467)
>When selecting a user to change the plan, the modal takes about 3-4 seconds to populate the new plan dropdown. The new plan dropdown is like 200px wide, which makes managing multiple plans pretty cumbersome.

I agree with this. I was wondering "What Stripe UI improvements?" because I am largely happy with the UI (very much so, actually). But there are corner cases that could use some tweaking. This is definitely one.

The main dashboard could have some more information, or could be customizable, I agree. Not high priority for me but would be nice.

Re:Payments Startup Stripe (YC S10) Joins the Billion Dollar... by pc on Wednesday January 22, 2014 @09:38PM (#7106740)
This is great feedback -- thanks very much!
Re:Payments Startup Stripe (YC S10) Joins the Billion Dollar... by diziet on Wednesday January 22, 2014 @10:07PM (#7106826)
Happy to swing by your office sometime when you're hosting one of those hackathons (we're a few blocks away ourselves) :)
Re:Payments Startup Stripe (YC S10) Joins the Billion Dollar... by pc on Thursday January 23, 2014 @03:42AM (#7107438)
That would be great -- want to drop me an email ([email protected]) to coordinate?