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Re:Court to Yelp: Reveal names of negative reviewers by hayksaakian on Friday January 10, 2014 @07:15PM (#7040648)
at least with word of mouth, i can gauge the veracity of their statement.

If I know Bob has unrealistic expectations, I'll take his opinion with a grain of salt. I would only know that because I'm Bob's friend.

If Jane says "They suck. Don't go there." but in more words, I tend to take it at face value and place less significance on any individual review.

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