Thank you. I'm also appalled by the complete lack of empathy and the bitter pragmatism here.

If you're going to participate in social media, there's certain rules of etiquette and responsibilities to follow (not like anyone does, but anyway). Large companies will resort to malicious and unethical features in order to gain advantages. Fact of life. You would think our interconnected society would be aware of this, but I guess it's beyond the average consumer of social media.