If you move your mouse continually the query may not fail. Do not stop moving

Re:If you move your mouse continually the query may not fail... by sebastianconcpt on Saturday January 04, 2014 @02:49PM (#7012574)

The customer? didn't you mean the developer?

The dumbest customer will guess that a "solution" like that from support can only come from a design that sucks.

If it were a refrigerator instead of a spreadsheet it would be like support telling you that you have to keep petting the door of your refrigerator to keep it cooling.

Who is the crazy there?

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Re:If you move your mouse continually the query may not fail... by invisible on Saturday January 04, 2014 @05:40PM (#7013293)

I agree - but the simile is a bit exaggerated. It's more like having to tap the lever a bunch for a couple of seconds on a toaster to make it make toast when it should work the first time you interact. Annoying but also short-lived and not really worth replacing the device.

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Re:If you move your mouse continually the query may not fail... by cdcarter on Saturday January 04, 2014 @08:08PM (#7013894)

Or having to jiggle the toilet handle after flushing, a common problem that many live with.

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Re:If you move your mouse continually the query may not fail... by aaronem on Saturday January 04, 2014 @08:29PM (#7013980)

That's a simple fix, though; you just shorten the chain between the flush handle and the flapper by a link or so.

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