Ask HN: How to deal with competitors?

Posted by Sir_Cmpwn on Monday December 30, 2013 @01:54PM
from the ask-hn dept.

There is another service in our space. We thought the way to compete was to be better than they are. However, we have gone far above and beyond that - our offering is so much better than theirs that any informed user choosing our competetion would be absurd, and still users swear by the competing service, and it grows more popular each day.

What should we do?

( 3 comments | 3 points | on HN )

Re:Ask HN: How to deal with competitors? by penguinlinux on Monday December 30, 2013 @07:40PM (#6988178)

Your competitor is doing something else. Better advertising, better customer support, better prices, find out what is it that these customers like. Remember your customers are not only buying a service but a relationship with you.

Any links to your company and your competitor, so that we can compare you two

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Re:Ask HN: How to deal with competitors? by johnrob on Monday December 30, 2013 @02:10PM (#6986219)

Ask users of your competitor's product why they prefer it.

[ Parent | on HN ]

Re:Ask HN: How to deal with competitors? by kris-jagasia on Tuesday December 31, 2013 @02:26AM (#6989504)

assume you are already aggressively targeting their users? (Facebook ads targeting can be very helpful for this purpose)

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