Re:Post-mortem analysis on Google App Engine outage
by moe on Thursday July 09, 2009 @06:40AM
(#695579)
Yes, that was an obvious mistake. A brown-paper-bag bug so to say.
The difference between google and many other companies is: They are not afraid to admit it and I'm sure that will be fixed before the next outage.
Most other hosting providers I've dealt with would not even tell me the exact cause for an outage. Or at most in blurry terms, preferably handing off the blame to someone else. You wouldn't believe how often these pesky core routers at my datacenters supposedly had a problem!
I also don't know many other providers with a status page as detailed as google's in first place.
So, yes, this was a funny screw-up. But on a very high niveau. This is a bit like mocking someone who drove his Ferrari into a wall - at least he had a Ferrari to drive into a wall... ;-)
The difference between google and many other companies is: They are not afraid to admit it and I'm sure that will be fixed before the next outage.
Most other hosting providers I've dealt with would not even tell me the exact cause for an outage. Or at most in blurry terms, preferably handing off the blame to someone else. You wouldn't believe how often these pesky core routers at my datacenters supposedly had a problem!
I also don't know many other providers with a status page as detailed as google's in first place.
So, yes, this was a funny screw-up. But on a very high niveau. This is a bit like mocking someone who drove his Ferrari into a wall - at least he had a Ferrari to drive into a wall... ;-)