News for hackers. Stuff that matters.

A comment on Sent $10,701.03 to Coinbase. Still missing bitcoins..

Re:Sent $10,701.03 to Coinbase. Still missing bitcoins. by brandon272 on Thursday December 19, 2013 @10:47AM (#6935281)
Assuming this post is legitimate, what kind of organization of that size (an article published today indicates that there are 8 employees!) has a hierarchy and culture where if an individual working in a customer support role sees something wrong they have no way of communicating with the CEO?

Scary, if true.

[ Parent | on HN ]
Re:Sent $10,701.03 to Coinbase. Still missing bitcoins. by permanence on Thursday December 19, 2013 @11:57AM (#6935855)
I don't know how else to prove this is legitimate. Not that I feel I have to.

Rees from Coinbase reached out to me this morning and we've resolved one of the two issues. I'm still missing bitcoins from my account and will update this when it's resolved.

[ Parent | on HN ]
Re:Sent $10,701.03 to Coinbase. Still missing bitcoins. by permanence on Thursday December 19, 2013 @12:46PM (#6936261)
Just to clarify what the problem is now. Coinbase reconciled my purchase of 10 bitcoins by giving them to be at todays market price. I'm still missing 2 bitcoins from an old purchase that says it's been cleared.
[ Parent | on HN ]