You seem quite the apologist:

"To not expect some errors from a startup with an emerging technology is just silly. Users should expect some errors, and expect fixes to those errors by Coinbase as properly happened in this case."

Huh?

A startup dealing in financial instruments doesn't just get to say "Startup!" "1.0!" "Beta!" or "MVP!" and wash its hands of responsibility.

If I do $10,000 worth of damage to your car due to my (in-)action, and throw $50 at you "by way of apologizing", your losses are somehow mitigated?

I never advocated that they could wash their hands of responsibility.

My statement was that any users of a startup should understand that there are risks that come with using any new service/technology/etc. That's not to absolve a new company of their responsibility, it's just prudent business sense from a user perspective.

I just think that too much blame is being put on Coinbase. There is anger at the delay mixed with anger from the price swing, and too much is being directed at Coinbase.

You may not have intended this, but your posts on this thread have convinced me that Coinbase should not be held responsible for their own errors that hurt their customers.

Now, care to take a guess at whether I'll ever be a customer?