News for hackers. Stuff that matters.
Re:Example of fantastic customer service - BatchBlue by jacquesm on Monday July 06, 2009 @03:16PM (#690259)
I'm a little skeptical about all this.

From:

http://blog.batchblue.com/tag/tj-sondermann/

This smacks of astroturfing:

Slide 38: TJ Sondermann (@sondernagle) is the closest thing BatchBlue has to a mascot. Not only is he a great friend and full of great ideas, he actually came up with the concept of our wildly popular Twitter tee shirt (shown on Slide 39).

Account made 4 days ago first submission promotes FANTASTIC service at affiliated company.

Re:Example of fantastic customer service - BatchBlue by jsdalton on Monday July 06, 2009 @03:22PM (#690270)
I'm sure that's the same guy who posted the link to HN, but the article he linked to is from some fitness consultant's blog. I guess I don't see the problem.
Re:Example of fantastic customer service - BatchBlue by tsondermann on Monday July 06, 2009 @04:03PM (#690345)
Sorry if I broke some unwritten rule here. Link was going around twitter and I know some folks that work there.

Believed the story was something HN readers would appreciate.