All of our current customers have a repeating weekly order. If they want to change it, they have to tell us by Friday the week before. That's really all a 'commitment' means.
Right now, only 1 meat meal and 1 vegan meal a day. We're thinking about adding a GF option.
I was supposed to add a feedback button today, but now my email inbox is overflowing :)
All chosen for you. Current customers love the 'surprise factor' and haven't had any complaints about food choices yet.
Yes. We did have our delivery schedule run 15 mins behind one day and apologized with a 5% discount for our customers.
Hope that answers everything :)
Source: I currently work for ZeroCater. dpiers used to work at ZeroCater, and these are questions you're going to get hit with.
One emphatic suggestion: make sure your vegetarian/vegan meals have as many calories as the meat meals. This is something that so many caterers get wrong.
Low-carb and MOKO strike me as not something you should take into consideration but options to avoid dairy and gluten make sense for when you expand your menu, as those can be serious allergies for some people. I would add nut allergies to the list, as they're quite common.