News for hackers. Stuff that matters.

A comment on It costs 5x more to attract a new customer than to retain an existing customer.. Parent comment

Re:It costs 5x more to attract a new customer than to retain... by mnw21cam on Monday November 25, 2013 @09:17AM (#6794102)
Well, you need to work out how to convert "we're doing something right" into actually being popular and making buckets of money. There are countless companies that folded even though they were "doing something right". It's hard.
[ Parent | on HN ]
Re:It costs 5x more to attract a new customer than to retain... by jcklnruns on Monday November 25, 2013 @09:30AM (#6794161)
Gah... don't I know it. We're prepping for a major release that should give us a nice push. Could be the first step on the road to capital, albeit, another trying test in and of itself.
[ Parent | on HN ]