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A comment on Czech bitcoin exchange Bitcash.cz hacked, up to 4,000 user wallets emptied. Parent comment

Re:Czech bitcoin exchange Bitcash.cz hacked, up to 4,000 use... by zachlatta on Tuesday November 12, 2013 @05:52PM (#6721955)
Eh, I wouldn't recommend Coinbase. They deemed one of my purchases from them as "high-risk" and have been holding my money hostage since. Support team has been taking 3-4 days to reply to each email in the thread.
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Re:Czech bitcoin exchange Bitcash.cz hacked, up to 4,000 use... by christiangenco on Tuesday November 12, 2013 @07:02PM (#6722361)
Yeah, their support department is absolutely awful.
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Re:Czech bitcoin exchange Bitcash.cz hacked, up to 4,000 use... by Wingman4l7 on Tuesday November 12, 2013 @07:31PM (#6722498)
They've been chalking that up to growing pains -- for the longest time, they didn't even have a dedicated support guy hired; it was just the two founders. Last time I checked they had just one member of staff dedicated to support, although by now they might have one or two more.
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Re:Czech bitcoin exchange Bitcash.cz hacked, up to 4,000 use... by iancarroll on Tuesday November 12, 2013 @06:32PM (#6722221)
Sometimes this happens. They deal with purchases every day and can't aid with money laundering.
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Re:Czech bitcoin exchange Bitcash.cz hacked, up to 4,000 use... by MichaelGG on Tuesday November 12, 2013 @06:52PM (#6722315)
But a 3-4 day response time isn't part of fraud prevention.
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