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Re:The American Who Designed the PlayStation 4 and Remade Sony by voidlogic on Friday November 08, 2013 @10:11AM (#6696450)
Helping a couple hours a year is a small price to pay for giving them a rock solid experience AND not support a company like Apple (at least in my book ;) )

P.S. The nearest Apple stores are also 150-200+ miles away for them...

Re:The American Who Designed the PlayStation 4 and Remade Sony by robmcm on Friday November 08, 2013 @10:24AM (#6696542)
Without being snide, I have actually found facetime is great for support calls, as they normally call me on it when there is a problem. I can just say, point it at the screen...