Re:KnowledgeBid - YC applicant - looking for feedback
by jsjenkins168 on Wednesday October 10, 2007 @06:24PM
(#66041)
Very cool. One small suggestion, and its probably just me being picky. I would advise removing that little graphic on the right of the woman on the phone for the customer support. Everytime I see those I associate it with late 90's web stores. They are way overused..
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Re:KnowledgeBid - YC applicant - looking for feedback
by rwebb on Wednesday October 10, 2007 @06:34PM
(#66044)
ha! how could we remove stephanie!? also, our target users have just gotten used to using "late 90's web stores" :)
seriously though, we're trying to figure out how to make people feel comfortable when they come to the site. we ask for a lot of information and are presenting them with a pretty ridiculous proposition. i'm not sure if stephanie gives us more or less credibility, but it does put a human (albeit stock photo) face on there at least. figuring out how to get people comfortable with us and what we do is definitely one of our next big challenges.
Re:KnowledgeBid - YC applicant - looking for feedback
by jsjenkins168 on Wednesday October 10, 2007 @06:40PM
(#66048)
Very good point. I was not considering your target demographic, but that makes sense. Getting more users is way more important than small stylistic changes! Good luck.