Re:Ebay to buy Shutl as it aims for one-hour delivery in UK
by michaelt on Wednesday October 23, 2013 @10:30AM
(#6598929)
From ebay's perspective, large traders mean faster dispatching and better refunds/disputes.
With a guy selling out of his garage and a seller who says they didn't get the item, you don't know if the item was mailed (or even ever existed), and they'll probably kick up a stink if you make them eat the cost of items lost in the post.
Easier to have traders you can form trust relationships with, and who have deep enough pockets to provide a good return/refund experience.
With a guy selling out of his garage and a seller who says they didn't get the item, you don't know if the item was mailed (or even ever existed), and they'll probably kick up a stink if you make them eat the cost of items lost in the post.
Easier to have traders you can form trust relationships with, and who have deep enough pockets to provide a good return/refund experience.