Johnson, Wendy; Turkheimer, Eric; Gottesman, Irving I.; Bouchard Jr., Thomas (2009). Beyond Heritability: Twin Studies in Behavioral Research. Current Directions in Psychological Science, 18, 4, 217-220
http://people.virginia.edu/~ent3c/papers2/Articles%20for%20O...
Indeed, there are psychologists who are fully aware of the research base on heritability of the "Big 5" personality dimensions you mention who nonetheless research interventions to change people's personality along one or more of those dimensions. It is already well known to personality researchers that personality changes over the course of life (from early childhood to old age) much more than most people think it does.
On the flip side, just because a feature isn't heritable, doesn't mean it can be changed through an environmental intervention. Many people assume that what isn't strictly genetic, must me malleable but there may be more than a fair bit of just randomness there or hard to alter circumstances (pre-natal environment, remnants of infections).
> Broad genetic influence on the five dimensions of Neuroticism, Extraversion, Openness, Agreeableness, and Conscientiousness was estimated at 41%, 53%, 61%, 41%, and 44%, respectively.
https://www.ncbi.nlm.nih.gov/pubmed/8776880