It's comforting to know there's hope :) Forgot to mention I tried it on half a dozen latest gen phones and even a couple of SIM cards from T-Mobile just to make sure. Even my phone plan was refreshed in the backend to make sure it wasn't some accounting/admin related issue. The radio frequencies probably isn't the problem but it might not be a general issue that appears to 100% of their user base. Just gotta figure out why the hate me :D